MediaCraftTools
MediaCraftTools
Get in Touch

We'd Love to Hear From You

Have a question, feedback, feature suggestion, or need technical help? Contact our team directly or send us a message below.

General & Support

For questions regarding tools, file issues, subscriptions, or bug reports.

support@mediacrafttools.com

Privacy & GDPR

Data subject access requests, automated deletion inquiries, or privacy questions.

privacy@mediacrafttools.com

Legal & Partnerships

Enterprise licensing, API agreements, sponsorships, and terms compliance.

legal@mediacrafttools.com

Send us a direct message

Fill out the form below and our team will get back to you within 24 business hours.

Quick Answers

How long are my files kept?

All uploaded files are automatically and permanently deleted from our servers after 2 hours. Pro and Enterprise members may toggle permanent cloud storage in workspace settings.

Can I cancel my subscription anytime?

Yes. You can manage or cancel your subscription at any time directly through the Stripe customer billing portal in your dashboard.

How do I access the REST API?

Once enabled by the admin, head to your user dashboard to generate API credentials to integrate compression and conversion directly into your software.

Review Legal Documents

Explore our policies and terms of usage.